- New desktop, laptops, or tablets purchased from Hgbusinessunion.com that didn’t start when they arrived, arrived in damaged condition, or is still in an unopened box can be returned for an exchange within 1 day of purchase.
- Hgbusinessunion.com may test computers that are returned because they didn’t start when they arrived and impose a customer fee equal to 50 percent of the product sales price if the customer misrepresents the condition of the product.
- Any returned desktop, laptop or tablet that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee based on the condition of the product.
- New, used, and refurbished products purchased from Hgbusinessunion.com are subject to the returns policy of the individual vendor.
Note: we do not accept returns items on which you’ve saved personal information, such as laptops, cameras, or other electronic devices, erase this information completely.